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Heat it with Halko Racing! - Hobby Letter #26/21

8.10.2021

Halko Racing RC products

Hello, Heikki here from EuroRC International Headquarters and I hope that you are goood! We have been a bit busy lately as we have been jackhammering our webshop to suit better your user experience. For example, we fine tuned our Menu System and you should now be able to find our excellent RC Cars and all the other equipment much easier. Streamlining, bro! Go check it out! Our RC Car Bodies Section is now in fresh order and we expanded our Storage and Scale RC -categories to mention some of the new features.

Today we take a quick insight in our own in-house brand, Halko Racing. Remember to follow us in Instagram @halkoracing and don't forget sweet daily updates and insights from Storage Room, @eurorc_warehouse

Halko Brushed Crawler Motors

Radio Control hobby today is a world of extremes. In the other end we hit speeds of +160kmh with overpowered shiny speed runners and in the other end we have slow but high on torque crawling rough and dirty Off-road rigs.

Many people love to build Scale Realistic but functional model cars. Movement and behavior of these amazingly realistic RC trucks should be as real as possible and this means that you don't benefit much putting your fastest brushless racing combo in it. Sure, there are pure performance oriented crawlers but for your daily cruiser we recommend our Halko Brushed Motors.

Why so? Why is our motor better than othe brushed basic motors that cost next to nothing? First thing that comes in mind is that with our own in-house Halko branded products we never go with the cheapest option we can google. We respect quality as much as you do. Second thing is that our brushed motor is fully serviceable. You can open it, clean it and replace the brushes when their time is up. Third difference is the "Skewed Armature" - type of design that provides smoother startup while maintaining near the same torque, RPM, and power as normal brushed motors.

We have Halko Brushed Crawler Motors available in 35T, 45T and 55T options. Fastest version, 35T is considered to hit the "sweet spot" of competition level scale trucks. On personal level I prefer torque over the speed so the slowest, 55T is a perfect choice for my Land Rovers.

Halko Turner 1.0 Waterproof 17kg Servo

Stock servo is one of the most common things to give up in your RC. They are weak, they have plastic gears that let you down just when you are having fun and they are very depressing in every possible way one can imagine. Replacing your stock (or just old) servo is one of the best things you can do for your RC Car. Different cars have different needs but we are pretty confident that our own spec Halko Turner 1.0WP 17kg Digital Servo with metal gears is almost perfect Jack-of-all-Trades type of RC wheel turner.

Many people look (and believe without questioning) only the reported amount of the power the servo is supposed to lift. These numbers are more than often based on pure imagination. Maybe your servo from alibooba can lift 28kg but can it really hold it there and for how long before it stalls? Is it really as powerful as reported? What metal are those metal gears?

We know that our servo holds what it promises. Being waterproof it makes a safe choice for almost any type of truck from Monsters to Buggies and all the way to most crawlers. Remember that even the best servo can explode to millions of pieces at any moment so it is a good idea to have a spare servo in your Field Kit. Halko Turner 1.0WP uses the most common 25T teeth servo arms.

Halko Sport Series LiPO-batteries

There is never enough of batteries when you go racing or have an intensive bashing session. Modern day brushless electronics and full 4WD driven heavy monster wheels suck the free electrons from your battery like a vampire. Again, when we made the battery manufactures battle against each other to get our deal, we did not choose the cheapest one. We know what you want from your batteries and while one may have to pay a little more when purchasing, one will get many times more fun out of real quality RC batteries.

Our batteries have also very high discharge rate and are available in most common connectors so that you dont need to fuzz with adapters anymore. Just Charge and Go!

Find Halko Sport Series of RC LiPO batteries here!

Halko Charging Cables, Adapters and Whatnots

We keep slowly adding essential RC equipment in our family of Halko Racing. There is already a plenty of stuff available so I've picked some of the most interesting ones right here:

Halko LiPO 2S-6S Battery Voltage Checker with Alarm. Check the charge levels or use as a low level alarm while driving.

Halko Charging Cables with Multiple Connectors. Check these out. No-one else has these and we selected a bit beefier cables for our own octopussy type of cable. It is also a bit longer than other charging cables. Keep the spaghetti in the bowl and not in your workbench.

Halko LED System with Control Unit. Adding a functional set of lights makes your RC car look superior and now when the ground is getting colder, they really help you out to spot the trail or the direction of your car from distance.

Check out the full Halko Racing family and follow our socials to catch latest news. Rumor on the Storage Room has that there is more Halko goodness already on its way..!

Nature photo of the month! Here we can see a pretty common male Arrma Kraton 6S in its natural enviroment. See how proudly it spreards its tires to show it's size and power to impress the female trucks around. This time of the year male Kratons are very strict about their territory and protect their surroundings very aggressively. Ground hitting wheelie bar indicates that this unit is ready to mate with other trucks in any given change. Ain't nature beautiful!

Photo credits to our own master of RC nature photography, Jani Viipuri.

Greetings from deep dark forests of ancient Tavastia!

Heikki / EuroRC

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Terms and conditions

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All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the  VAT according to the destination country.  Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments and IBAN/BIC (SEPA) bank transfers.

Payment service

Our credit card and web bank services are delivered by Finnish Paytrail Oyj.

Paytrail Oyj, Business-id: 2122839-7

Innova 2
Lutakonaukio 7
40100 Jyväskylä
Finland
www.paytrail.com

Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You can change the destination country from the checkout pages before you order.  All our customers will pay the same price no matter the included VAT percentage. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country. 

Shipping options

You can browse all our shipping options with out registering. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.

Basic tracked shipping starts from 4,90€ (GLS road freight) in European Union countries.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Please note that GLS shipping time is calculated in working days (Monday to Friday) and excluding the day when parcel is shipped.
Note!
Here you can find estimated delivery times.
Note! Here you can find collected statistics about average delivery times.

Estimated shipping times by DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.

When you are checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.
Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.

Damaged Shipment

In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need.
Note! Many manufacturers are strickt that electronics are not allowed  to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.

Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment?

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Päiviöntie 8
12400 Tervakoski
Finland

[email protected]