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EuroRC

EuroRC Mini Quad 250-Series KIT 2017

EuroRC Mini Quad 250-Series KIT 2017

206,96 €
Temporarily out of stock
EuroRC Hexcopter Frame With 21.5mm Tubes

EuroRC Hexcopter Frame With 21.5mm Tubes

189,00 €
In stock
EuroRC Air brush & Compressor Set

EuroRC Air brush & Compressor Set

187,94 €
In stock
EuroRC 530mm Quad Frame Kit

EuroRC 530mm Quad Frame Kit

90,10 €
In stock
EuroRC Mini Quad 250 Carbonfibre Chassis

EuroRC Mini Quad 250 Carbonfibre Chassis

83,74 €
In stock
EuroRC Soldering Jig With Plug Mount

EuroRC Soldering Jig With Plug Mount

58,29 €
Temporarily out of stock
EuroRC B5M Lite Chassis Weights (12)

EuroRC B5M Lite Chassis Weights (12)

58,19 €
In stock
EuroRC 155mm Landing Legs

EuroRC 155mm Landing Legs

54,06 €
In stock
Gift Certificate (50 Euros)

Gift Certificate (50 Euros)

50,00 €
EuroRC Panzers 1:24 (2)

EuroRC Panzers 1:24 (2)

49,90 €
In stock
EuroRC Charging Protector With Fuse

EuroRC Charging Protector With Fuse

47,70 €
In stock
Power ParaBoard 6 Pack Deans Para Board

Power ParaBoard 6 Pack Deans Para Board

29,57 €
Temporarily out of stock
Power ParaBoard 6 Pack XT60 Para Board

Power ParaBoard 6 Pack XT60 Para Board

29,57 €
Temporarily out of stock
EuroRC Soldering Jig

EuroRC Soldering Jig

26,50 €
Temporarily out of stock
EuroRC XB2 Weight For Servo

EuroRC XB2 Weight For Servo

26,50 €
In stock
EuroRC YZ-2 Weight For Rear (4)

EuroRC YZ-2 Weight For Rear (4)

26,50 €
In stock
EuroRC Hoodie

EuroRC Hoodie

26,39 €
Varies by model
Gift Certificate (25 Euros)

Gift Certificate (25 Euros)

25,00 €
EuroRC Led System for RC Cars

EuroRC Led System for RC Cars

23,21 €
Temporarily out of stock

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Terms and conditions

All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the Finnish VAT (24 %). Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments, BitCoin and IBAN/BIC (SEPA) bank transfers.

Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticly includes or excludes VAT 24% from the prices by the destination country. You can change the destination from top of the homepage and Checkout pages before you order.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Estimated shipping times by the DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options are option are delivered almost all over EU in 1-2 days.
• Depending what kind of products you want to order shop will inform if these options are available.
• Both Options are also Door To Door Sevices so courier will deliver the parcel to your door.

When checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at info@eurorc.com to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Damaged Shipment

In the rare occurence that the shipment has been damaged, please take pictures and send those to our customer service info@eurorc.com immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do all those things, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also, we have great tools to sell you so just ask us what you need.

Don’t worry most of our customers feel that they get excellent service when they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Koivuvaarankuja 2
01640 Vantaa
Finland

Info@eurorc.com