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Arrowmax Exhaust Gasket 1:10 (2)

Arrowmax Exhaust Gasket 1:10 (2)

AM-200012
2,73 €
In stock
Arrowmax Exhaust Gasket 1:8 (2)

Arrowmax Exhaust Gasket 1:8 (2)

AM-200013
2,73 €
In stock
Bartolone Racing Torpedo 5B Side Mount Pipe - Raw

Bartolone Racing Torpedo 5B Side Mount Pipe - Raw

FD618R
296,40 €
Temporarily out of stock
Core RC Fuel Pipe Clips (4)

Core RC Fuel Pipe Clips (4)

CR242
2,90 €
In stock
CRF Exhaust Spring - Long (2)

CRF Exhaust Spring - Long (2)

NVO0815
7,76 €
Temporarily out of stock
CY / RC 54mm Clutch Case Mount Bolt

CY / RC 54mm Clutch Case Mount Bolt

GT243
0,62 €
In stock
CY / RC 54mm Clutch Plate Bolt

CY / RC 54mm Clutch Plate Bolt

GT249
2,73 €
In stock
CY / RC 54mm Clutch Shoe Mount Bolt (9mm diameter)

CY / RC 54mm Clutch Shoe Mount Bolt (9mm diameter)

GT245
4,21 €
Temporarily out of stock
CY / RC Ignition Coil Complete

CY / RC Ignition Coil Complete

EE421
38,16 €
In stock
CY Carburator Gasket

CY Carburator Gasket

AV611
1,68 €
Temporarily out of stock
CY Complete Clutch Kit

CY Complete Clutch Kit

gt240
34,98 €
In stock
DDM - Primer Bulb for Walbro Carburetors

DDM - Primer Bulb for Walbro Carburetors

av489
2,90 €
In stock
DDM .012" (.300mm) Copper Cylinder Gasket for RC Engines

DDM .012" (.300mm) Copper Cylinder Gasket for RC Engines

CA317
9,45 €
In stock
DDM .020" (0.50mm) Copper Cylinder Gasket for RC Engines

DDM .020" (0.50mm) Copper Cylinder Gasket for RC Engines

CA319
9,45 €
In stock
DDM .020" (0.50mm) Copper Gasket for 4-Bolt RC Engines

DDM .020" (0.50mm) Copper Gasket for 4-Bolt RC Engines

CA360
9,45 €
In stock
DDM .040" Copper RC Exhaust Gasket

DDM .040" Copper RC Exhaust Gasket

FD225
8,40 €
In stock
DDM 2 Bolt Steel Reinforced Cylinder Gasket

DDM 2 Bolt Steel Reinforced Cylinder Gasket

CA325
4,21 €
In stock
DDM Biohazzard Gas Cap - PURPLE

DDM Biohazzard Gas Cap - PURPLE

JJ473
19,53 €
Temporarily out of stock
DDM Carb Rebuild Kit K20-WAT

DDM Carb Rebuild Kit K20-WAT

AV515
10,49 €
In stock
DDM Carburetor Linkage Arm & Screw

DDM Carburetor Linkage Arm & Screw

AV503
8,40 €
In stock
DDM CY / RC Flywheel

DDM CY / RC Flywheel

DR410
32,86 €
Temporarily out of stock
DDM CY / RC Rubber Kill Switch Cover

DDM CY / RC Rubber Kill Switch Cover

EE432
3,15 €
In stock
DDM CY 35mm Piston Kit

DDM CY 35mm Piston Kit

CA479
26,50 €
In stock
DDM CY 35mm Piston Ring

DDM CY 35mm Piston Ring

CA482
7,36 €
In stock
DDM CY Pin Bearing

DDM CY Pin Bearing

CA425
5,25 €
In stock
DDM CY Pin Washer Set

DDM CY Pin Washer Set

CA424
3,15 €
In stock
DDM CY Piston Pin (25mm)

DDM CY Piston Pin (25mm)

CA435
5,14 €
In stock
DDM Dual Screen - Crap Trap - In-line Fuel Filter

DDM Dual Screen - Crap Trap - In-line Fuel Filter

JJ499
6,20 €
In stock
DDM Flywheel Nut

DDM Flywheel Nut

DR231
2,10 €
In stock

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Terms and conditions

German
French
Spanish

All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the Finnish VAT (24 %). Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments, BitCoin and IBAN/BIC (SEPA) bank transfers.

Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticly includes or excludes VAT 24% from the prices by the destination country. You can change the destination from top of the homepage and Checkout pages before you order.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Estimated shipping times by DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options are option are delivered almost all over EU in 1-2 days.
• Depending what kind of products you want to order shop will inform if these options are available.
• Both Options are also Door To Door Sevices so courier will deliver the parcel to your door.

When checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at info@eurorc.com to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Damaged Shipment

In the rare occurence that the shipment has been damaged, please take pictures and send those to our customer service info@eurorc.com immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do all those things, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also, we have great tools to sell you so just ask us what you need.

Don’t worry most of our customers feel that they get excellent service when they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Päiviöntie 8
12400 Tervakoski
Finland

Info@eurorc.com