We here at EuroRC want to be more than just another shop in the web. We are all experienced racers and hobbyists here and we know our RC. We also want to share our knowledge and wisdom especially for those who are just getting in to hobby!
Here you find useful RC knowledge and tricks!
EuroRC Gift and Hobby Ideas
RC Drift Cars
Timo's Service & Warranty Corner
About airbrushes and painting
How To: Gens Ace Imars Dual Firmaware update
Best RC Cars 2023
How To - RC Stunt Ramp
Indoor Tire Recommendations 1:10 Off-Road
RC Connectors Explained
Tamiya Spray Paints
Finnish RC Tracks and Clubs
Differential Oil Recommendations
Team Driver Tips: Xray Diff Mods for XB2 & T4
ESC & Motor Choice
How to Choose a RC Charger
Basic Lipo-Battery Knowledge
How to Choose a Servo
RC Car Body Size Guide
RTR Car Start-Up Guide
Team Corally History and Introduction
Short Set-Up Guide
Tamiya TT-02 Brushless Upgrade
From the Backyard to a Track
Using RC Car Manuals
Wiring Set-Up on Xray T4-20
How To Cut and Mount a Touring Car Body
Setup and Run of Tamiya Audi Quattro TT-02
Tamiya Audi Quattro - From Kit to RTR
Xray XT4 Build
Xray T4F Build
Electric motor maintenance - Video
Hudy Air Vac Vacuum Pump - Video Review
FTX Outback 2 Build Topic - Giveaway build Part 2
FTX Outback 2 Build Topic - Giveaway build Pt. 1
Know How: Basic Car Maintenance
Hobbywing Settings Explained
How To: Diff Oil change
Choosing the right rim and tire size: Monsters
Info: Basic shock oil setup
How To: Shock absorber basics and oil change
How To: Seal FTX Carnage/Bugsta Gear Cover
Review Hobbywing Xerun AXE Crawling Combo
Team Driver tips: How to paint without masks
How To Paint an RC car body with liquid mask
Choosing the right rim & tire size: 1:10 to 1:8th scale
The basic tools every hobbyist should have
Build Article: Hobao DC-1 KIT
Nitro Car Basics
The Markings and meanings on LiPo Batteries
How to use and charge LiPo batteries
Differences between KIT and RTR cars
How To: Glue your Tires
Upgrading The Radio Equipment of your RC car
FTX Vantage - Replacing the Esc
FTX Vantage Reversing Direction of Drive Train
Project: FTX Mauler Updating Electronics
How To Change a steering servo on an RC Car
Driving In Wet Conditions
Team Driver Tips: Preparing For a Raceday
How To Clean Your RC Car Properly
Team Driver Build - Destiny RX-10S
How threadlocker is used in the RC hobby
Tools for touring drivers
New Software Released for Sanwa MT-44
Differences Between NiMH and LiPo Batteries
How To Change Battery Plugs
How to Solder ABC
Xray X12 2016 Build pt.1
Xray X12 2016 Build pt.2
How to buy a battery pack for your Traxxas vehicle
Traxxas: How to use spare parts & exploded view sheets
Traxxas iD high-current connectors explained
Buyers Guide – Balancer Harness
How to choose the right fan for your Hobbywing ESC
How to convert Xray XB8 into XB8E
Different battery types for RC cars
Why brushed RTR sets exist?
Two easy steps to become a better racer
Choosing ESC and motor for Short Course -2018 Edit*
All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the VAT according to the destination country. Prices are subject to change without prior notice.
Customer service speed
We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.
Payment Methods and Shipment Information
We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.
We accept Paypal, credit card payments, Apple Pay and IBAN/BIC (SEPA) bank transfers.
Payment service
Our credit card and web bank services are delivered by Finnish Paytrail Oyj.
All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.
VAT
Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You can change the destination country from the checkout pages before you order. All our customers will pay the same price no matter the included VAT percentage. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country.
Shipping options
You can browse all our shipping options with out registering. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.
Basic tracked shipping starts from 6,90€ (GLS road freight) in European Union countries.
Estimate Shipping times with GLS.
An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.
• DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.
When you are checking out your order you can see a more precise estimate of each shipping option to your country.
Refund policy
We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.
We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.
After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.
Please note that all parcels that are returned to us because customer has not picked it up / accepted it or paid customs fees of it will processed. Handling and shipping costs will be reduced from the refunds.
Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.
Damaged Shipment
In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.
Defective parts and Warranty Issues
If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.
We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need. Note! Many manufacturers are strickt that electronics are not allowed to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.
Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.
And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.
What happens if EuroRC made a error in the shipment?
We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.
Address for returns
Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.
