Indoor RC Off-Road is a fast game. Lap times are often shorter than in outdoor and tracks have a very high grip as there is no loose material such as sand or dust in the track surface.
Most common indoor surface materials for 1:10 Off-Road racing are concrete or carpet. With buggies the EOS (European Offroad Series) and Astroturf (Indoor golf carpet) types of carpets are very common.
EOS-carpet (see pic above) is usually grayish and it has thick, stand up fibers to give a lots of contact surface for tires.
Astroturf (Artifical Turf) is regular indoor golf mat and very often green in color. Artificial Grass carpet used in RC Racing has shorter type of piles. Astroturf can be also used in outdoor tracks but is very slippery when wet!
Concrete has typically low friction and require tires that have soft compound and high grip.
Selecting a right tire for right surface is very important and while there is no one single best tire to choose, here are some guidelines and tips:
Tire selection is always determined by the least grip area of the track.
When racing in carpet, one of the most important things is to maximize the contact surface between the tire and track. This is why recommended tire is often the small spiked pin tire.
Remember that while on carpet plenty of grip is needed, there is also a limit as too much of grip can throw your car upside down. To prevent this, you can make your car ride height lower or modify your tires removing the pins from the outer wall.
Tracks and conditions vary a lot! Ask about local preferences from your club
Cut Staggers in front, Mini Pins in the rear. Great basic tire setup for indoor racing! Surface in the pic is Astroturf
The Right Grip
Tire is the only contact surface between your car and the track. Finding the "right grip" depends a lot about the track itself including the surface material and the general condition of the track.
Selected tires and other setups like ride height and response of the shocks give your car the grip and the general "feel" for the driving. Finding the right setup and tire selection may take some time but when you find the right setting for the track you can expect much faster lap times.
General advice should be that less grip the surface has to offer, more contact area should be found from the tire.
Anyhow, too much grip is not good either as it will cause your car to roll over in corners. To prevent this make your ride height lower, lower profile tire or remove pins from the sidewalls of the tires.
Finding the Right Grip is more than tires. Adjust your ride height lower to keep it in track!
About Compounds
More soft the selected compound, more better is the grip. It also unfortunately means that tire will wear out in shorter time. Hard compound tire has longer life but does not offer such good grip.
Keep in mind that selection of the compound is more relative to the condition of the track that the surface itself. For low traction tracks like concrete always select a softer type of compound.
Every manufacturer has their own system to mark the tire compounds, here are few examples from our represented brands:
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We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.
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We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.
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Payment service
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All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.
VAT
Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You can change the destination country from the checkout pages before you order. All our customers will pay the same price no matter the included VAT percentage. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country.
Shipping options
You can browse all our shipping options with out registering. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.
Basic tracked shipping starts from 4,90€ (GLS road freight) in European Union countries.
Estimate Shipping times with GLS.
An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.
• DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.
When you are checking out your order you can see a more precise estimate of each shipping option to your country.
Refund policy
We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.
We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.
After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.
Please note that all parcels that are returned to us because customer has not picked it up / accepted it or paid customs fees of it will processed. Handling and shipping costs will be reduced from the refunds.
Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.
Damaged Shipment
In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.
Defective parts and Warranty Issues
If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.
We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need. Note! Many manufacturers are strickt that electronics are not allowed to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.
Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.
And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.
What happens if EuroRC made a error in the shipment?
We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.
Address for returns
Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.
