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Blast The Halls! Merry XMas - Hobby Letter #31/21

21.12.2021

Ho Ho Ho - Jingle Bells are GO! This is Heikki from the Storage Room wishing you all the best for the holidays! Remember to take some time for yourself and plz chill bro! It's just another Xmas! How are those presents wrapping up? Do not forget to get a gift for yourself too, I'm sure that you've been good kid and deserve the best! Read further and find your own best present!

Remember that here at EuroRC we have our own Warehouse! What is "In Stock" is ready to ship today when order is placed before 15:00 of Helsinki Time (+2 GMT). We pack fast and ship fast and this is where we shine!

All I want for Christmas is a Nitro Truck!

Dear Santa.. I know that I've been a good boy for atleast half of the year so I really really think that I deserve myself something that is exceptionally awesome such as new HPI Racing Savage X 4.6 GT-6 Big Block Nitro Monster! Yes, that is how good I've been!

New Savage X 4.6 Nitro is a Real Thing. You can fool around all you want with your basher but no matter what, your sad buggy must bow down in front of this Big, Bad and Heavy Massive Nitro Monster. There is no doubt here - new Savage X is a real beast. Like a true monsters it has double Twin Vertical Plates as a chassis and is built stronger than a tank. Savage X 4.6 Nitro eat ARRMAs for breakfast, gulps them down with a fresh 20% nitromethanol and if still hungry it looks to direction of innocent little TRX trucks..

This truck blasts out near 3HP of raw power. Three horse powers out from a toy truck. Let that sink in, take a deep breath and order your own!

For those who do not remember, Savage was one of the first true bashing monster trucks available and has played an important role shaping the bashing culture of today. This truck has some true heritage and has been completely updated to meet modern day requirements. Savage is not for faint of heart and can be recommended only for those who trust themselves and know what they are doing. Like me!

Electric yet similary overpowered brushless Flux-version is available also if you dont feel safe playing with poisonous nitromethanole fuel. Check Savage X Flux from this link!

Go slow bro

Fast and Furious is fun for sure but sometimes the biggest adventures come slow in speed but high on torque! With more than perfect timing, FTX released the third update for their popular Outback-family. FTX Outback 3 Paso 4x4 Trail Truck RTR hits the sweet spot when it comes to budget, performance and scale looks. First generations of Outback were indeed pretty flimsy and - yeah - cheap and under powered little "crawlers" but these new ones are totally from another planet. Everything is updated, chassis is much more sturdy, motor is bigger etc etc. Outback 3 Paso also looks really really good with roof rack, snorkel and hidden body clips.

I could easily see one of these at my personal collection of RC trucks and maybe even have it as a new daily driver.

These 4x4 crawlers are just like the real Off-Road trucks. They are not vary fast and can be therefore recommended very warmly for even the littlest drivers. Slow speed means better handling and less carnage. Get a real RC for your kid and forget the cheap more than crappy toys from the supermarket. These can be upgraded, these can be fixed and these teach a lot about how real trucks work too. Add a small shovel for extra realism!

One of the Greatest Adventures is waiting just behind the door.. Check out FTX Outback Family of RTR-trucks from this link!

Building it Together

Ok let's push all the selfishness aside for the Spirit of the Xmas. This time is also Family time and should be spent with the most important ones. One of the best gifts you can give to another is time. Give some time and spend it together! Nothing is more valuable than this. Now, it is also good to do something together. Play some games, craft something, build puzzles or.. build a Tamiya Kit!

There is some real magic in these kits. I've built few of these with my small ones and they've just loved them! Sure they need some assistance with the parts and screwing them in but thats the whole point! Also the reactions when they see that pile of parts transforming slowly to a real, self-built real racing car.. Just priceless!

Smart phones and computer games tend to suck all the creativity and imagination out from our kids. I am bit worried from the direction we are heading so it is time to fight back! It does not need to be much, just give time and do things together!

Tamiya kits have nice and very informative step-by-step instructions that are easy to follow. Most of the kits are built ground up but some have prebuilt transmission box to make things easier.

For over forty year old kids we stocked up lately with some of the most wanted and memorable retro kits, such as The Frog and Blackfoot. These kits come with out Tamiya ESC and it is actually a good news.

Find our availalbe Tamiya Kits from this link!

Frozen Turkeys

These days are pretty hectic no? Remember to Chill Out and Relax with the best way you feel that suits your soul. For me it is Sauna and Well Cooked Pork we call as Chrismas-Ham that bring the spirit. It may be that we will be eating some delicous Turkey too as we have a pretty international and large family already. More good things for the table oh yes!

Behalf of the whole EuroRC Staff I wish you peaceful holiday time and merry merry Christmas! Thank you for being our customer! See you at the shop and keep on building friends!

Heikki from EuroRC

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All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the  VAT according to the destination country.  Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

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We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments, Apple Pay and IBAN/BIC (SEPA) bank transfers.

Payment service

Our credit card and web bank services are delivered by Finnish Paytrail Oyj.

Paytrail Oyj, Business-id: 2122839-7

Innova 2
Lutakonaukio 7
40100 Jyväskylä
Finland
www.paytrail.com

We also have numerous local payment options available through our international payment service

Multisafepay

Kraanspoor 39
1033 SC Amsterdam
Postbus 37159
1030 AD Amsterdam
The Netherlands

P: +31 (0)20 8500 500
E: [email protected]

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Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You can change the destination country from the checkout pages before you order.  All our customers will pay the same price no matter the included VAT percentage. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country. 

Shipping options

You can browse all our shipping options with out registering. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.

Basic tracked shipping starts from 6,90€ (GLS road freight) in European Union countries.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Please note that GLS shipping time is calculated in working days (Monday to Friday) and excluding the day when parcel is shipped.
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Here you can find estimated delivery times.
Note! Here you can find collected statistics about average delivery times.

Estimated shipping times by DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.

When you are checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Please note that all parcels that are returned to us because customer has not picked it up / accepted it or paid customs fees of it will processed. Handling and shipping costs will be reduced from the refunds.

Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.

Damaged Shipment

In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts and Warranty Issues

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need.
Note! Many manufacturers are strickt that electronics are not allowed  to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.

Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment?

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Päiviöntie 8
12400 Tervakoski
Finland

[email protected]

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