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Springtime Services - Hobby Letter #9/21


Hello It's Heikki from EuroRC whats up! Springtime is finally rising in the horizon here in the north too so today is the perfect day to give your beloved RC some attention it deserves. Yes, it sure is perfect time to perform some annual maintenance for your cars! They give you much joy so give them much love. Get on it now because the summer is here in no time! This issue often hits much to the area of "things that everyone knows but no one really does". Be honest here, when was the last time you did some service for your trucks? If you are one of the few who really takes care of your RC good for you and respects! What about me? Well.. I think I really should soon get on it for some of my older trucks. Some overhauling would be definitely needed as I can actually hear the bearings rusting away..! Thanks to our wonderful team, we have collected some basic maintenance tricks under one article, you can read it here by following this link!

Take your time

For most of us like me RC is a hobby and should be respected as is. It is not something that is always in my mind and things tend to forget. I try to keep up with the basics like keeping my RC clean and dry after the runs and put the batteries in storage. Most of my cars are scale off-road trucks so a little drop of oil for rotating parts sometimes and checking out the screws now and then is pretty much all I do for my cars regularly.

Full service can really take some time so it may be a good idea to service one area at the time. You can do shocks today and prepare them ready with new gaskets and oils for tomorrow. Pop that differential open, clean it and fill it up following these instructions here but assemble it back to the car later when you have time. Amount of tiny little things in the table stays under control when you cut your project down to smaller tasks. Remember to take lots of pictures for memories and to share them in our Instagram and Facebook! #eurorc #euroc_warehouse #eurorcturku

Make a List

For comp guys lists and documentation are essential and part of the job. We hobbyists can learn from their tricks! It may be a good idea to take a piece of paper and write up what your car has in its current setup. Have you read your manual? There is often some empty pages or even templates included where you can put things up! What oil was in the front diff? Eight similar shocks? What was in them? What parts you have installed and found better than stock ones and stuff like that!

Documentation and updated information gives some extra value if you sell your truck some day too. Make a list of the spares you regularly need and keep it with the car. This makes ordering the new parts faster when you know exactly what part number fits. No need for Big Brain time when you have everything written down!

Make a Wishlist

Try to keep it all in your head or more preferably save remarks and links of everything interesting a in a file on your smart phone or computer. Today the market is full of everything custom so it is hard to remember what rare piece from completely another end of RC hobby does the job needed. Save your links! My wishlist? I have too many kits in line waiting but really looking forward for Tamiyas Fighting Buggy re-release. It is just too tempting and Santa is back in quarantine. Maybe Easter Bunny could help! Check out what else Tamiya is up to this year from their press release.

Take care and remember to stay positive in these masked times!

Yours truly,

Heikki from EuroRC

Members Rides Highlight! Another great build from Tomi A. Mad Dog II is one of the most OG monster trucks from the 80's. Tomis replica respects it's legacy with four wheel cable steering and 3D printed accessories. Lurk out our excellent selection of monster truck kits here and build yourself something nice!


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All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the  VAT according to the destination country.  Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments and IBAN/BIC (SEPA) bank transfers.

Payment service

Our credit card and web bank services are delivered by Finnish Paytrail Oyj.

Paytrail Oyj, Business-id: 2122839-7

Innova 2
Lutakonaukio 7
40100 Jyväskylä


All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.


Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You can change the destination country from the checkout pages before you order.  All our customers will pay the same price no matter the included VAT percentage. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country. 

Shipping options

You can browse all our shipping options with out registering. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.

Basic tracked shipping starts from 4,90€ (GLS road freight) in European Union countries.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Please note that GLS shipping time is calculated in working days (Monday to Friday) and excluding the day when parcel is shipped.
Here you can find estimated delivery times.
Note! Here you can find collected statistics about average delivery times.

Estimated shipping times by DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.

When you are checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Please note that all parcels that are returned to us because customer has not picked it up / accepted it or paid customs fees of it will processed. Handling and shipping costs will be reduced from the refunds.

Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.

Damaged Shipment

In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts and Warranty Issues

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need.
Note! Many manufacturers are strickt that electronics are not allowed  to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.

Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment?

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Päiviöntie 8
12400 Tervakoski

[email protected]



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