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MCD Shock Absorber Air Cell Rubber 07/2010

MCD Shock Absorber Air Cell Rubber 07/2010

12,60 €
In stock
MCD Brake linkage 2012 with spring complete

MCD Brake linkage 2012 with spring complete

22,15 €
In stock
MCD Rear Diff Bevel Gear Z10

MCD Rear Diff Bevel Gear Z10

26,50 €
In stock
MCD Front Bumper

MCD Front Bumper

22,15 €
In stock
MCD Front CVD Pin Q4x22mm

MCD Front CVD Pin Q4x22mm

9,45 €
Temporarily out of stock
MCD LSD Lock Pad

MCD LSD Lock Pad

15,75 €
Temporarily out of stock
MCD Shock Shaft Guide/Piston Set 2x2-3-4-5 Hole

MCD Shock Shaft Guide/Piston Set 2x2-3-4-5 Hole

10,29 €
In stock
MCD Drive Ball 6 mm

MCD Drive Ball 6 mm

6,30 €
In stock
MCD Shock Absorber Inner Lid

MCD Shock Absorber Inner Lid

17,75 €
In stock
MCD Shock Absorber Oil Seal

MCD Shock Absorber Oil Seal

10,49 €
In stock
MCD Front Upper RoseJoint Q14mm Left/Right

MCD Front Upper RoseJoint Q14mm Left/Right

10,39 €
In stock
MCD Ball joint metal large M5 D10

MCD Ball joint metal large M5 D10

9,45 €
In stock
MCD Toe-Inserts 1-2-3 Deg, (Opt,)

MCD Toe-Inserts 1-2-3 Deg, (Opt,)

10,49 €
In stock
MCD Lower Wishbones Hinge Pins Q6x95mm

MCD Lower Wishbones Hinge Pins Q6x95mm

18,27 €
In stock
MCD Front Wishbone Holder Set 8 Deg,

MCD Front Wishbone Holder Set 8 Deg,

11,55 €
In stock
MCD Air Filter Foam For Rain

MCD Air Filter Foam For Rain

19,95 €
In stock
MCD F/R Shock Absorber Boot

MCD F/R Shock Absorber Boot

25,43 €
Temporarily out of stock
MCD (024)Diff Planet gear z9 2008

MCD (024)Diff Planet gear z9 2008

68,90 €
In stock
MCD Central Front Drive Shaft (DogBone)

MCD Central Front Drive Shaft (DogBone)

19,95 €
In stock
MCD Off-Road Air Filter Foam  Race

MCD Off-Road Air Filter Foam Race

19,95 €
Temporarily out of stock
MCD Shock Absorber Fork Plastic, (SPORT)

MCD Shock Absorber Fork Plastic, (SPORT)

15,55 €
In stock
MCD Hard Spring Rally X4 (Gold) 1Kg

MCD Hard Spring Rally X4 (Gold) 1Kg

16,80 €
In stock
MCD Air Filter Easy Clamp

MCD Air Filter Easy Clamp

11,55 €
In stock
MCD New Body Mount Clips

MCD New Body Mount Clips

17,80 €
Temporarily out of stock
MCD Rear Upper RoseJoint Q10mm

MCD Rear Upper RoseJoint Q10mm

8,81 €
Temporarily out of stock
MCD Rear Lower Wishbone-Hub Hinge Pins Q5x70mm

MCD Rear Lower Wishbone-Hub Hinge Pins Q5x70mm

16,48 €
In stock
MCD Front Lower Wishbone Left/Right Set

MCD Front Lower Wishbone Left/Right Set

34,87 €
In stock
MCD Front/Rear Wishbone  (1 x Front 1 x Rear)

MCD Front/Rear Wishbone (1 x Front 1 x Rear)

32,86 €
In stock
MCD Rear Wishbone Holder Set 3T 3S

MCD Rear Wishbone Holder Set 3T 3S

9,35 €
In stock

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Terms and conditions

All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the Finnish VAT (24 %). Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

We accept Paypal, credit card payments, BitCoin and IBAN/BIC (SEPA) bank transfers.

Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticly includes or excludes VAT 24% from the prices by the destination country. You can change the destination from top of the homepage and Checkout pages before you order.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Estimated shipping times by the DHL and UPS

DHL Express and UPS Express are our fastest delivery options. Both options are option are delivered almost all over EU in 1-2 days.
• Depending what kind of products you want to order shop will inform if these options are available.
• Both Options are also Door To Door Sevices so courier will deliver the parcel to your door.

When checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at info@eurorc.com to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Damaged Shipment

In the rare occurence that the shipment has been damaged, please take pictures and send those to our customer service info@eurorc.com immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do all those things, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also, we have great tools to sell you so just ask us what you need.

Don’t worry most of our customers feel that they get excellent service when they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.

EuroRC Oy
Koivuvaarankuja 2
01640 Vantaa
Finland

Info@eurorc.com